RETURN & EXCHANGE POLICY

In-Store Purchases

Items purchased in stores must be returned or exchanged at a store location, within 30 days of purchase. Items purchased in-store may not be mailed back to us for return or exchange. All returns and exchanges require an original store receipt.

Items returned at a store location may be exchanged for new merchandise, Store Credit, or refunded to the original payment method.

If you are returning a gift and do not want a refund on original payment method, you may request a Store Credit.

All returned merchandise must be unworn, unopened, and undamaged with the original ticketing and tags attached. We do not accept returns for soiled or washed merchandise.

Merchandise tagged as "Special Occasion," "As-Is," or "Clearance" is final sale and may not be returned or exchanged.

Items purchased at a Motherhood Maternity or Destination Maternity store may not be returned to our leased locations within Macy's, Buy Buy Baby, or Boscov's..

Online & Telephone Purchases

There are 2 options available for returning or exchanging online or telephone orders.

Option 1: Return or Exchange at a Store

Returns and exchanges require your original packing slip or a copy of your e-mail shipping confirmation within 30 days of the date of delivery.

Merchandise must be unworn and have original tickets and tags attached.

Merchandise tagged as "Special Occasion," "As-Is," or "Clearance" are final sale and may not be returned or exchanged.

Refunds will be issued to the original form of payment.

Returns and exchanges are not accepted in leased locations that carry our brands (Macy's, Buy Buy Baby, or Boscov's) or in our Canadian store locations.

Merchandise purchased online from Macys.com or Amazon.com must be returned or exchanged by mail.

Option 2: Return or Exchange by Mail

You may return or exchange items via mail for a full refund to the original form of payment, excluding shipping charges, postmarked within 30 days of the date of delivery.

The merchandise must be unworn and have original tickets and/or tags attached.

Merchandise tagged as "Special Occasion," "As-Is," or "Clearance" are final sale and may not be returned or exchanged.

When exchanging, the return is processed first, and a refund is issued back to the original payment method used on the order. Next, a new exchange order is placed and your card is recharged for same amount.

Hosiery, lingerie, and swimwear may be returned when unworn and in original packaging, or with original tickets and/or tags attached.

Please allow 7 days for returns to be processed upon receipt in our Returns Center. It is the customer's responsibility to pay for the shipping of returned unwanted items.

Returning Your Online Purchase

Print a Blank Return/Exchange Form

  1. Please complete this form in its entirety.
  2. Detach the bottom portion of the form, and place on the outside of your return package.
  3. Send your return to the following address:

Destination Maternity Corporation Attn: Returns Department 1000 John Galt Way Burlington, NJ 08016-2140

Refunds: Gift Card Used as Full or Partial Payment

All returned orders that have been paid using a gift card will be refunded to the original gift card.

All split tender payments will receive a refund first to a gift card, (up to the original amount on gift card), then the remainder of the refund will be issued to the credit card. A new gift card will be issued and mailed to you.

If an exchange is requested, the refunded gift card will be used to fulfill the new order, as long as a balance remains on the gift card. If the exchange order exceeds the amount available on the refunded gift card, the credit card used on the original order (if multiple payments were used) will be billed with the additional funds needed to complete the exchange order.

PayPal Purchases

Returns and exchanges on orders using PayPal as the payment method are directly billed through PayPal. Payment information for these purchases is not provided to our company.

PayPal returns are processed through our system as standard returns. Once a return has been processed, the Paypal account used for the original purchase is refunded within 1-2 business days.

We cannot process exchanges using PayPal. If you wish to exchange an item purchased with PayPal, you must return your item using one of the standard online order return methods listed above, then place a new order.

Gift exchanges are not available for orders placed using Pay Pal. All returns paid using PayPal are refunded back to the original PayPal account.

Amazon Purchases

Returns and exchanges on orders placed through Amazon.com are directly billed through Amazon. Payment information for these purchases is not provided to our company.

Amazon returns are processed through our system as standard returns. Once a return has been processed, the refund is credited directly through Amazon.com to the payment used on their website within 24-48 hours of processing at our facility.

We cannot process exchanges for Amazon orders. If you wish to exchange an item purchased on Amazon.com, you must return your item using one of the standard online order return methods listed above, then place a new order.

Gift exchanges are not available for orders placed on Amazon.com. All orders that are returned are automatically refunded by Amazon.com to the original payment method.

Additional Questions

For additional questions, please contact Customer Service online or call 1-800-4MOMTOBE (1-800-466-6223) by telephone, 9:00 a.m. ET until 12:00 a.m. ET, 7 days a week.