Items purchased in stores must be returned or exchanged at a store location, within 30 days of purchase. Motherhood Maternity® product can be returned/exchanged at Motherhood Maternity® or Destination Maternity® stores, and A Pea in the Pod® product can be returned/exchanged at A Pea in the Pod® or Destination Maternity® stores. Items purchased in-store may not be mailed back to us for return or exchange. All returns and exchanges require an original store receipt.
Items returned at a store location may be exchanged for new merchandise, Store Credit, or refunded to the original payment method.
If you are returning a gift and do not want a refund on original payment method, you may request a Store Credit.
All returned merchandise must be unworn, unopened, and undamaged with the original ticketing and tags attached. We do not accept returns for soiled or washed merchandise.
Online & Telephone Purchases
There are 2 options available for returning items purchased from this website.
Option 1: Return or Exchange at a Store
- Motherhood Maternity® products: Returns and exchanges accepted only at Motherhood Maternity®
Returns and exchanges require your original packing slip or a copy of your e-mail shipping confirmation dated within 30 days of the date of delivery.
Merchandise must be unworn and have original tickets and tags attached.
Refunds will be issued to the original form of payment or store credit.
Option 2: Returns by Mail
You may return items via mail for a full refund to the original form of payment, excluding shipping charges, postmarked within 30 days of the date of delivery. We do not offer exchanges, items must be returned and new orders placed.
The merchandise must be unworn and have original tickets and/or tags attached.
We cannot process exchanges. A new order must be placed either on our website or via our 800 number.
Hosiery, lingerie, and swimwear may be returned when unworn and in original packaging, or with original tickets and/or tags attached.
Please allow 7 days for returns to be processed upon receipt in our Returns Center. It is the customer's responsibility to pay for the shipping of returned, unwanted items.
Returning Your Online Purchase
- Please complete this form in its entirety.
- Include the return form in the package.
- Send your return to the following address:
920 Upper Wentworth Street
Hamilton, ON L9A5C5
We cannot process exchanges, a new order must be entered.
Returns and exchanges on orders using PayPal as the payment method are directly billed through PayPal. Payment information for these purchases is not provided to our company.
PayPal returns are processed through our system as standard returns. Once a return has been processed, the Paypal account used for the original purchase is refunded within 1-2 business days.
We cannot process exchanges using PayPal. If you wish to exchange an item purchased with PayPal, you must return your item using one of the standard online order return methods listed above, then place a new order.
Gift exchanges are not available for orders placed using Pay Pal. All returns paid using PayPal are refunded back to the original PayPal account.
For additional questions, please contact Customer Service online or call 1-800-4MOM2BE (1-800-466-6223) by telephone,
Our hours are Monday to Friday: 9:00am to 8:00pm EST; Saturday & Sunday: 10:00am to 7:00pm EST.